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The Shuttle service operates on Tuesdays and Thursdays between approximately 9:00am and 4:00pm. (There is no Shuttle service on other days but the vehicle is available to charter by individuals or groups at those other times.)
Service operates on a door-to-door basis (to and from accessible building entrances) within the municipal boundaries of the Towns of Black Diamond and Turner Valley. The service is available for residents of the Town of Black Diamond. The service also offers regional connections to/from destinations within the Town of Okotoks.
Service operates by appointment and without a pre-scheduled route but is organized into time intervals to make it possible to serve as many people as possible.